Service Packages
Flexible Technology Support for Every Stage
These bundled packages are one way to engage HIVE — not a requirement. All services can also be scoped and priced individually based on your organization's specific needs.
These packages are entirely optional — they represent common engagement models, not a requirement. Every service HIVE offers can be scoped and priced individually to fit your organization's specific situation. Contact us to discuss a custom arrangement.
HIVE Essential
Reliable IT Support
For small organizations that need dependable day-to-day technology support without maintaining a full internal IT team.
- Remote IT support and troubleshooting
- Microsoft 365 administration
- Email and account support
- Employee onboarding and offboarding
- Basic IT documentation
- Technology vendor coordination
- General technology guidance
HIVE Managed
Complete Day-to-Day IT Management
For growing organizations that want HIVE to take a more active role in managing users, devices, systems, vendors, and ongoing IT operations.
- Everything included in HIVE Essential
- Device and endpoint management
- Patch and update management
- Network and Wi-Fi oversight
- Backup monitoring and coordination
- Security oversight
- IT asset management
- Monthly technology reporting
- Quarterly technology reviews
- Expanded vendor management
HIVE Technology Operations
Outsourced IT Department + Technology Leadership
For organizations that need comprehensive IT management plus strategic technology leadership, planning, and operational oversight.
- Everything included in HIVE Managed
- Strategic technology leadership
- Technology roadmap development
- IT budget and resource planning
- Executive technology reporting
- Cybersecurity coordination
- IT policy and process development
- Infrastructure planning
- Multi-vendor management
- Technology project oversight
- Multi-location technology coordination
- Ongoing technology advisory
Not sure which package fits? No problem — all HIVE services are available à la carte. Pricing is always scoped to your organization's size, complexity, and goals. Let's talk about what's right for you.
Not Sure Where to Start?
Schedule a no-pressure consultation and we'll help you identify the right services for your organization.